Help your college student find someone in their corner

You're often the first to notice.

Most college students who could use support never go looking for it. Often it's a parent who hears it first, in the tone of a phone call home. Fox Valley Institute for Growth and Wellness offers video counseling for college students anywhere in Illinois, with therapists and psychologists who see students from our Naperville office and by secure video.


Your student is an adult, so the first step is theirs. You can make it an easy one: share the number, help with insurance questions and keep the door open.

Why parents point their students to us:

  • The same therapist at school and at home over break.
  • Sessions until 9 p.m. on weekdays, plus Saturday and Sunday hours.
  • Insurance checked first. Many students are still on a parent's plan.
  • Secure video from a dorm, an apartment or home, anywhere in Illinois.
  • Students can start with a text, so there is no phone tag.
  • Help with stress, anxiety, motivation, relationships and big decisions.
Request an Appointment
Smiling college student with a coffee sitting on campus steps on a sunny day

Video counseling built for college life

  • Anywhere in Illinois. Secure video sessions from a dorm, an apartment or home.
  • The same therapist all year. At school, home for break and back again.
  • Insurance checked first. Many students are still on a parent's plan.
Request an Appointment

Cover of The Parent's Guide to Video Counseling for College Students from Fox Valley Institute

Get the free Parent's Guide

The Parent's Guide to Video Counseling for College Students shows you what to look for, what to say and how to help, without pushing. Inside:

  • The early signs parents often notice first, and when a rough week is more than that
  • Word-for-word ways to start the conversation, and what to say if they say no
  • How video counseling works at school and home for break
  • The questions to ask your insurance company before your student starts
  • What you'll hear, and won't, now that your student is an adult

Contact Us

Free · Sent straight to your inbox. You’ll also get four seasonal notes a year for parents of college students. Unsubscribe anytime.

How Getting Started Works for Your Student

Getting started takes one call or text. From there, our intake coordinator handles the details.

Step by step

  1. Your student texts or calls (630) 718-0717, or requests an appointment online.
  2. An intake coordinator checks insurance and suggests a therapist who fits.
  3. Your student schedules the first visit.
  4. They receive a secure video link.
  5. They join from a private space anywhere in Illinois.

Where you fit in

Your student is an adult, so they reach out and agree to counseling themselves. You can share the number, help with insurance questions and remind them the same therapist is there over break and back at school.

Request an Appointment

See if we're in your network

Accepted insurance logos: Aetna, BlueCross BlueShield, Cigna, Humana, Medicare, MultiPlan, Tricare, United Behavioral Health and Workplace Solutions
See Accepted Insurances

34 therapists & psychologists

One team, one Naperville office — and the right match for you.

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What others say about us

Free for parents

Keep it handy for the day you need it

Most parents won't need it this week. Get the guide now, so you'll know what to say and who to call when the time comes.

If you’re worried your student may be in danger, call or text 988 any time, or call 911.

Questions Parents Ask

What is the Parent’s Guide?

A free 11-page guide from Fox Valley Institute for parents of college students. It helps you notice when your student is struggling and start a supportive conversation about counseling.

Is the guide free? How do I get it?

Yes, it’s free. Enter your first name and email, and we’ll send the guide straight to your inbox. You’ll also get four short seasonal notes a year for parents, and you can unsubscribe anytime.

Who is the guide for?

Parents of college students in Illinois, whether your student is struggling now or doing just fine. Many parents keep it handy for later.

Can my student see a therapist by video anywhere in Illinois?

Yes. Students meet with the same therapist by secure video from anywhere in Illinois, at school or at home over break.

How does my student get started?

Your student texts or calls (630) 718-0717 or requests an appointment online. An intake coordinator checks insurance and suggests a therapist who fits.

What if my student is in crisis?

Call or text 988, the Suicide & Crisis Lifeline, any time. Call 911 if there is immediate danger. Fox Valley Institute provides scheduled counseling, not emergency care.

Helpful resources

Two women sitting on a couch having an animated, friendly conversation about personal progress
By Fox Valley Institute Clinical Team • January 2, 2025
Simple ways to track your progress in therapy, from journaling and goal setting to check-ins with your therapist, so you can see how far you have come.
Man and woman sitting side by side in an office, reviewing notes together in a folder
By Fox Valley Institute Clinical Team • December 9, 2024
Simple ways to bring what you learn in therapy into daily life, from mindful moments and journaling to healthier routines and calmer conversations.
Man holding a coffee cup talking openly with a woman across from him in modern black armchairs
By Fox Valley Institute Clinical Team • November 19, 2024
What resilience is, how therapy helps you build it, and practical habits that help you bounce back from setbacks and keep making progress.
Show More

Get in touch

As experienced, professional therapists, our goal is to help you resolve your challenges.  Our door is always open to help you through any crisis.

  • Where to find us

    Our office is located at 640 N River Rd Ste 108

    Naperville, IL 60563. 

  • What to expect

    We understand that making this type of request is often a difficult step, so we will do our best to guide you through the process.


    Your contact will be handled by one of our Client Care Specialists. Once we connect with you, we will ask you for some information. Questions may include:


    How can we help?

    What is your availability for an appointment time?

    What is your health insurance?


    Once your appointment is scheduled, you will be sent an email confirmation with new client paperwork.

  • How to contact us

    Call us at (630) 718-0717 or email us at clientcare@fvinstitute.com.


    Client Care & Billing: Mon - Fri 7am - 5pm


    Appointments: Mon - Fri 8am - 9pm, Sat 8am - 6pm, Sun 9am - 6pm

Child and Teen Contact