Telehealth Counseling Anywhere in Illinois

Counseling that fits your life.

Fox Valley Institute for Growth and Wellness offers Telehealth counseling by secure video for adults and college students anywhere in Illinois. You meet with the same licensed therapists who see clients in our Naperville office, from the privacy of your home, dorm or workplace. Text or call (630) 718-0717, and an intake coordinator will check your insurance and match you with the right therapist.


Telehealth is all about convenience. Some clients meet with us only by video. Others start in our office and switch to Telehealth when life gets busy, or mix the two from week to week. Either way, you keep the same therapist.

Telehealth may be a great fit if you:

  • Are a college student juggling classes, work and activities.
  • Have a packed work or family schedule.
  • Find it hard to get to an office because of distance, health or transportation.
  • Live outside the Naperville area but still in Illinois.
  • Feel more at ease talking from home.
  • Want to keep seeing your therapist on busy weeks.
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Comparison of telehealth and in-person counseling at Fox Valley Institute
Young woman smiling as she kayaks on a calm, tree-lined river on a sunny day

Why choose Telehealth with us

  • Our therapists are licensed in Illinois and see clients located anywhere in the state.
  • Sessions happen by secure video on your phone, tablet or computer.
  • You meet with the same team that sees clients in our Naperville office.
  • An intake coordinator checks your insurance before your first visit.


You get the same therapists and the same personal attention as an office visit, without the drive.

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How Telehealth Works at Fox Valley Institute

Getting started takes one call or text. From there, your intake coordinator handles the details, and you meet your therapist by secure video.

Step by step

  1. Text or call (630) 718-0717, or request an appointment online.
  2. An intake coordinator checks your insurance and suggests a therapist who fits your needs.
  3. You schedule your first visit.
  4. You receive a secure video link.
  5. You join from a private space anywhere in Illinois.

Video, office or both

You can meet only by video, start in our office and switch to Telehealth, or mix the two from week to week. Your therapist stays the same either way, so you never have to start over.

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How telehealth counseling works at Fox Valley Institute, step by step

Find a therapist in Naperville

Visit our staff page and easily find a therapist that aligns with your unique needs and preferences.

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Accepted insurance logos: Aetna, BlueCross BlueShield, Cigna, Humana, Medicare, MultiPlan, Tricare and UBH
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34 therapists & psychologists

One team, one Naperville office — and the right match for you.

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What We Offer by Telehealth

Adults and college students located anywhere in Illinois can meet with a Fox Valley Institute therapist by secure video. Some services are offered only in our Naperville office.

By Telehealth

In our Naperville office only

We see children, teens and anyone having psychological testing in person on purpose. Testing uses hands-on tools and careful observation that work best face to face, and younger clients usually feel most at ease in a calm room with their therapist and their parents close by.


Telehealth or in person?

There is no wrong choice. Telehealth saves the drive and fits between classes, meetings and family time. Meeting in our Naperville office can feel more grounding for some people. Many clients use both, and your therapist can help you decide what works for you.


Telehealth for College Students and Young Adults

College and the years right after it are full of change: tough classes, new jobs, roommates, relationships and big decisions. Telehealth lets you talk with a licensed therapist between classes or after work, right from your dorm or apartment. You can keep the same therapist at school and at home over breaks, as long as you are in Illinois for each session.

Telehealth works for students at colleges and universities anywhere in Illinois, such as the University of Illinois Urbana-Champaign, Illinois State University, Northern Illinois University, Southern Illinois University, North Central College, Benedictine University, Wheaton College, Aurora University and the College of DuPage.

Going to school out of state? Sessions must happen while you are in Illinois, so you can meet with us over breaks and summers, by video or in our office.


Getting Ready for Your First Video Session

  • A private room where you can talk freely
  • Headphones, for extra privacy
  • A charged phone, tablet or computer with a camera
  • A steady internet connection
  • Your insurance card, close at hand
  • A phone number where we can reach you if the video drops


Insurance and Telehealth

Many insurance plans cover telehealth counseling. Illinois law requires state-regulated health plans to cover telehealth mental health visits the same way they cover in-person visits. We accept Medicare, including for Telehealth, and many major plans. We now take most HMO plans. For several of the carriers, please inquire to see if your HMO plan is offered. We don't accept Medicaid. Before your first visit, an intake coordinator checks your coverage and explains what to expect. See the insurance plans we accept.


Frequently Asked Questions About Telehealth Therapy

Who can use Telehealth therapy?

Telehealth is available to clients anywhere in Illinois. It works well for busy college students, people with full schedules and anyone who has trouble getting to our Naperville office.

Do I need to be in Illinois during my session?

Yes. You need to be physically located in Illinois for each video session.

Which services are available by Telehealth?

Telehealth is available for all of our services except psychological testing and counseling for children and teens. Those take place in person at our Naperville office.

Can I switch between office visits and Telehealth?

Yes. You can do Telehealth only, or start in person and switch to video when life gets busy. You keep the same therapist either way.

Does insurance cover Telehealth therapy?

We take most insurance plans, including Medicare and most HMO plans, and Medicare counseling can be done by Telehealth. Some HMO carriers differ, so please confirm your plan with us. We do not accept Medicaid.

How do I get started with Telehealth therapy?

Call or text (630) 718-0717. An intake coordinator will check your insurance, match you with a therapist and find an opening for your first appointment.

Helpful resources

Boy laughing as he rides his bike down a leaf-covered sidewalk in the fall
By Fox Valley Institute Clinical Team • October 3, 2026
Wondering about ADHD, autism or a learning issue? Here's what a psychological evaluation at Fox Valley Institute in Naperville looks like, step by step.
Teen girl with arms crossed looking hurt outside her school as a classmate covers his face behind her
By Fox Valley Institute Clinical Team • November 12, 2025
Signs your daughter is being bullied, how to talk with her about it, when to involve the school, and how a Naperville child and teen therapist can help.
Two teen girls whispering and pointing at a classmate who sits alone on a school hallway floor holding her head
By Fox Valley Institute Clinical Team • November 12, 2025
Why some kids bully, the warning signs parents and teachers can watch for, and how counseling in Naperville helps children who bully change course.
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Get in touch

As experienced, licensed and professional therapists, our goal is to help you resolve your challenges.  Our door is always open to help you through any crisis.

  • Where to find us

    Our office is located at 640 N River Rd Ste 108

    Naperville, IL 60563. 

  • What to expect

    We understand that making this type of request is often a difficult step, so we will do our best to guide you through the process.


    Your contact will be handled by one of our Client Care Specialists. Once we connect with you, we will ask you for some information. Questions may include:


    How can we help?

    What is your availability for an appointment time?

    What is your health insurance?


    Once your appointment is scheduled, you will be sent an email confirmation with new client paperwork.

  • How to contact us

    Call us at (630) 718-0717 or email us at clientcare@fvinstitute.com.


    Client Care & Billing: Mon - Fri 7am - 5pm


    Appointments: Mon - Fri 8am - 9pm, Sat 8am - 6pm, Sun 9am - 6pm

Child and Teen Contact